Modern methods of digitalization of enterprise activities

The pace and scale of digitalization of modern global information society opens up new business opportunities. At the same time, they pose new challenges for business owners and managers. Increasing digitalization has enabled various new forms of enterprise operation, but it has also forced companies to reflect on their current strategy early on. Given this fact, the aim of the study is to present the impact of digitalization on enterprise activities by stimulating the use of online sales through electronic distribution channels, social networks and mobile applications. To confirm this impact, the authors propose a comparative system for assessing the parameters of digitalization impact on the activities of an enterprise. On the basis of the developed ≪tree of goals≫, the dynamics of digitalization of services is projected and prospects for the development of this field of activity are outlined. To test the proposed methodology, a railway passenger transportation company (OJSC Russian Railways) was chosen as the object of study. Research methods used in the study include: 1) statistical; 2) SWOT analysis; 3) systematization, comparative and structural-dynamic analysis; 4) expert survey. As a result of identifying the impact of individual elements of digitalization on the level of activity, a number of recommendations are proposed for the development of digitalization of services for the sale of electronic tickets and their accounting for railway passenger transportation enterprises. Given the relevance of the topic under study, the structure is understood as a solid basis for further discussion and future research. Growth strategies for companies are identified and described, as well as the assets and capabilities required for successful digital transformation. A research program is proposed to stimulate the activities of enterprises in the field of digitalization.

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